Okay, I can deal with a screw up as well as anyone else, but even I have a limit. I found out that the limit was 147 dozen eggs. Let me tell you why.
So Judi and I did our normal expedition into the mouth of the beast and went to Wal Mart. Not too unusual, you get desensitized to it after a while, like banging yourself in the forehead with a hammer, after a while the pain goes away. So, we roll up to the check out lane and unload the cart, not a big deal, pretty normal. I swipe my card while the minion is still scanning things. Then it happened. The eggs. He could not find the UPC code on the eggs, it seems they did not have one. So he scratches his head, checks his cheat sheets, stares at the eggs some more, checks his sheet again, then goes back to looking at the eggs. So he says /How much were the eggs?/. I said/$1.47 I think./ He somehow overrides the register and we happily go back to mindless scanning. We get to the end and he hits the key to charge my card, a whopping $300+ dollars. Okay, I was stunned for a moment, but I thought maybe there was that much. He hands me the receipt and I begin to look for the offending item. Eggs. 147 dozen eggs at a cost of 1.47 each. $216.09 worth of eggs! Wait a minute, 144 dozen eggs are a full palette! I get his attention as he is happily starting to scan the next poor fools stuff. Hey dude, I think we have a problem. I show him the receipt and he is shocked. Oh man, take it to customer service and they can fix it for you. So off to customer service we go.
This is where it starts to go down hill. The young lady at customer service was very nice and ran off to check the price of the eggs and find the upc /because it will be faster if she does it./ So five minutes pass and she returns. She now has a second dozen eggs with a upc. Then comes the computer follies. She starts to do a return receipt and is told by a higher up she has to put the item in 147 times. Apparently there is no way to tell the computer that 147 of something is any different than 2. So she starts with the repetitive key combination. Somewhere around 90 some odd entries another person shows up and suggests she just do it as a department refund or some such thing. I think Judi could tell my patience was getting short. So the go to do a refund, swipe my card and then have me sign the receipt. Oh, by the way it will take 9 days for this to show in your account. WHAT? 9 days!. I think they could tell I was getting pissed as the other lady suddenly interjects /or we can give it to you in cash right now./ Good answer, you move into the bonus round and get to keep living! So the ritual starts again, tap tap tap, print, swipe scribble, count out the cash. After all is said and done, we got the eggs we wanted for free and a refund.
Something deep inside tells me hat the egg saga is not over, but I feel it may take 9 days for me to see the problem. Then I will go from there.
